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Hey @John1979 👋. It is a really big step to start working all this out. Kudos to you for writing here and knowing things could be better. You could try giving the sane helpcentre ph 1800 18 7263 or there is a chat line too where you won’t need to speak from 10am until 10pm weekdays, the link is at the top of this page. They were a great first step for me trying to work my way through getting help when I needed it. I had a few calls early on and found everyone really helpful (and a few since). 

They can point you in the directions that may help. 


Wishing you the best with this. 

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