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Cannot access forums from mobile

@Lauz, @s-jay, @nashy, @Moderator

good morning

not sure where to put this , but I can not go the sane australia on my mobile phone --- it keeps telling me " Not available in your country "

 

11 REPLIES

Re: Cannot access forums from mobile

Hi @Shaz51,

 

This is strange! To clarify, have you previously been able to access the forums from your phone in the last week or so and now you can't? Or you haven't been using your mobile for forums before? Has this happened no matter where you are with your mobile?

 

Thanks for dealing with my 20 questions! We want to get this sorted for you 😎

Re: Cannot access forums from mobile

have you previously been able to access the forums from your phone in the last week or so and now you can't?

yes , True @Lauz , @s-jay

when I access the forums from my phone ,it tells me to log in which I do and  have saved on the phone and then i am in

but now the log in sign does not come up , but i can go into the home page of the sane but if I click on a thread or like a comment , the message comes up as " not available in your country

Re: Cannot access forums from mobile

everything works fine on the computer @Lauz

Re: Cannot access forums from mobile

Thanks @Shaz51 - I am going to bring this to our tech team but as it's getting close to the end of the day we will probably only be able to get some answers (or more questions haha) to you tomorrow. Are you okay getting access on your other device/desktop for now? I will also send you an email to get some more info. Cheers

Re: Cannot access forums from mobile

no worries @s-jay, I am on the laptop

and I have sent you a message

Re: Cannot access forums from mobile

thanks @SANE-Admin Smiley Very Happy

Re: Cannot access forums from mobile

@Shaz51

Just a thought... what phone are you using?

I have found that I am no longer able to access same via samsung internet app but can access using chrome (samsung phone) 

Re: Cannot access forums from mobile

@Determined, we foundout my IP address is from china

so I need to find a australian web page

Re: Cannot access forums from mobile

Do you have chrome as an option in your settings  @Shaz51? Red/yellow/green circle

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